Privacy Policy
Last Updated January 22, 2025
At Tleyba Logistics LLC ("Company," "we," "our," or "us"), we value the privacy of our clients, partners, and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, including our website and other communications.
1. Information We Collect
We may collect, store, and process the following categories of information:
- Personal Information: Name, mailing address, email address, telephone number, identification details (e.g., driver's license or passport, if required);
- Transactional and Commercial Information: Shipping details, delivery preferences, payment information (e.g., billing address, payment method), order history;
- Technical Information: IP address, browser type and version, device information, activity logs;
- Communication Information: Messages sent via email or forms, marketing preferences, customer feedback;
2. How We Use Your Information
Your information is used for:
- Service Delivery: Processing and managing logistics and shipping orders; coordinating deliveries; notifying you about order status;
- Marketing and Analytics: Sending updates, promotions, and service-related communications; improving our services through data analysis;
- Security and Compliance: Detecting and preventing fraud; ensuring compliance with laws and regulations;
- Customer Support: Addressing inquiries, feedback, or complaints;
3. Sharing Your Information
We may share your information with the following:
- Third-Party Service Providers: Logistics partners, payment processors, technical service providers, under strict agreements to protect your data;
- Regulatory Authorities: To comply with legal obligations or respond to lawful requests;
- Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred to the relevant entity;
4. How We Protect Your Information
We take the following measures to secure your data:
- Encryption: Sensitive data is encrypted during transmission and storage;
- Secure Systems: Our infrastructure is safeguarded by firewalls and updated regularly;
- Access Control: Only authorized personnel have access to data;
- Incident Monitoring: We monitor for security breaches and respond promptly;
5. Your Rights
You have the right to:
- Access your personal data;
- Request corrections to inaccurate or incomplete information;
- Request deletion of your data where permissible by law;
- Restrict the processing of your information;
- Object to the use of your data for specific purposes, including marketing;
- Obtain a copy of your data in a portable format;
6. Cookies and Tracking Technologies
We use cookies for the following purposes:
- Essential Cookies: Ensure the proper functioning of the website;
- Analytical Cookies: Help us analyze site usage and improve user experience;
- Preference Cookies: Store user preferences and settings;
You can manage cookie preferences via your browser settings. Disabling some cookies may impact website functionality.
7. Retention of Data
We retain your personal information only as long as necessary to: fulfill the purposes outlined in this policy; comply with legal and operational requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices or legal obligations. The "Last Updated" date at the top of the document indicates the most recent update.
9. Contact Us
If you have any questions or concerns, please contact us:
- Email: office@tleybalogistics.com;
- Phone: +1 (775) 237-8964;
- Address: 1751 E Reno Ave, Las Vegas, NV 89119;
Thank you for trusting Tleyba Logistics LLC.